Privacy Policy

Seaside Funerals

1. Introduction

 At Seaside Funerals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth).

 

2. Information We Collect

 We may collect the following types of personal information:

  • Name, address, phone number, and email address

  • Details of deceased persons for funeral arrangements

  • Payment details for service transactions

  • Any other information voluntarily provided to us

 

3. How We Collect Information

 We collect personal information when you:

  • Contact us via our website, phone, or email

  • Arrange a funeral or related service with us

 

4. How We Use Your Information

 We use your personal information to:

  • Provide funeral services and support to families

  • Process payments and issue invoices

  • Respond to inquiries and communicate with you

  • Improve our services and website experience

  • Comply with legal obligations

 

5. Disclosure of Your Information

 We may share your information with:

  • Service providers (e.g., cemeteries, florists, or transport providers) to facilitate funeral arrangements

  • Government agencies where required by law

  • Third parties with your consent or as required to provide services

We do not sell or rent personal data to third parties.

 

6. Data Security

 We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. However, no internet transmission is 100% secure, and we encourage you to take appropriate precautions when sharing personal information online.

 

7. Cookies & Website Analytics

 Our website may use cookies and third-party analytics tools to improve user experience. You can disable cookies in your browser settings if preferred.

 

8. Access & Correction of Personal Information

 You have the right to access and correct your personal information. If you need to update or review your details, please contact us.

 

9. Complaints & Contact Information

If you have concerns about how we handle your personal information, you may contact us at:

[email protected]

0429 460 805

We will respond to your inquiry as soon as possible.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

 

10. Updates to This Policy

 We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services signifies your acceptance of any updates.

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